Your ABC Debit Chip Card allows you, on keying your pin to:
How does my Debit Chip Card offer enhanced security against fraud?
The microprocessor chip on the Debit Chip Card is protected by cryptographic encryption, which prevents its contents from being replicated. Magnetic stripe cards, on the other hand, use an older technology making the card vulnerable to cloning.
What should I do if my Debit Chip Card has been misplaced or stolen?
Please call us immediately on (230) 467 6800.
What is MasterCard SecureCode?
MasterCard SecureCode is a free online security service provided by the bank in association with MasterCard to guard you against unauthorised use of your card while shopping on the internet at participating merchants (merchants registered to MasterCard SecureCode).
How does it work?
The bank automatically registers your ABC MasterCard Debit Chip Card to MasterCard SecureCode. A private code is issued to you which you will need to key in when shopping online at participating merchants. This private code enables you to authenticate yourself at the time of the purchase.
What is UnionPay’s One Time Password?
OTP means an automatically generated numeric or alphanumeric string of characters that authenticates a single transaction or session. An OTP will be sent to the Primary UnionPay Cardholder’s registered mobile phone number via SMS.
Are all online merchants/ stores registered to MasterCard SecureCode / UnionPay’s OTP?
No, not all merchants are registered. You will know whether or not a merchant is registered to the service through the MasterCard SecureCode / UnionPay logo on the merchant’s site.
What happens if I shop online with a merchant that is not registered to MasterCard SecureCode / UnionPay’s OTP?
You will not be prompted to key in your SecureCode and your payment will go through but it will be less secured than with a merchant registered to MasterCard SecureCode / UnionPay’s OTP.