Your ABC Debit Chip Card allows you, on keying your pin to:

  • Withdraw cash locally and abroad from Automatic Teller Machines (ATM) displaying the Maestro/Cirrus/MasterCard/UnionPay logo (in the currency of the country where the ATM is located)
  • Shop online securely with MasterCard® SecureCode with your MasterCard Debit Card or via One Time Password with your UnionPay Debit Card, at merchants registered to the service
  • Pay for goods and services both locally and abroad, at Electronic Point of Sales (EPOS) of any authorized merchant or establishment, enabling the automatic debit of your bank account

  • Benefit from local and international offers with your UnionPay Debit Card. Please click here for details
  • ABC Banking’s Debit Cards are all chip-enabled cards providing you with the highest level of card payment security

How does my Debit Chip Card offer enhanced security against fraud?
The microprocessor chip on the Debit Chip Card is protected by cryptographic encryption, which prevents its contents from being replicated. Magnetic stripe cards, on the other hand, use an older technology making the card vulnerable to cloning.

What should I do if my Debit Chip Card has been misplaced or stolen?
Please call us immediately on (230) 467 6800.

What is MasterCard SecureCode?
MasterCard SecureCode is a free online security service provided by the bank in association with MasterCard to guard you against unauthorised use of your card while shopping on the internet at participating merchants (merchants registered to MasterCard SecureCode).

How does it work?
The bank automatically registers your ABC MasterCard Debit Chip Card to MasterCard SecureCode. A private code is issued to you which you will need to key in when shopping online at participating merchants. This private code enables you to authenticate yourself at the time of the purchase.

What is UnionPay’s One Time Password?
OTP means an automatically generated numeric or alphanumeric string of characters that authenticates a single transaction or session. An OTP will be sent to the Primary UnionPay Cardholder’s registered mobile phone number via SMS.

Are all online merchants/ stores registered to MasterCard SecureCode / UnionPay’s OTP?
No, not all merchants are registered. You will know whether or not a merchant is registered to the service through the MasterCard SecureCode / UnionPay logo on the merchant’s site.

What happens if I shop online with a merchant that is not registered to MasterCard SecureCode / UnionPay’s OTP?
You will not be prompted to key in your SecureCode and your payment will go through but it will be less secured than with a merchant registered to MasterCard SecureCode / UnionPay’s OTP.

Precautions to take with your ABC Debit Chip Card
  • Sign your card as soon as you receive it

  • Keep your card in a secure place, and treat it as if it was cash

  • Make sure that the card is always swiped in your presence

  • Watch and make sure only one sales slip is printed for each transaction at merchant’s point of sales

  • Destroy the PIN advice after memorizing it. For extra security, change your PIN regularly at the ABC Banking ATM

  • Never keep any written record of your PIN close to your card

  • Do not write down or record your PIN without disguising it

  • Be alert about strange/ suspicious objects near the ATM like tiny cameras overlooking the keypad, skimming devices, transparent overlays on ATM keypads, etc.

  • Keep a note of your card number and file it in a safe place separate from the card

  • Do not forget to take your card/cash from an ATM or POS merchant after completing your transactions

  • Verify sales amount before inserting your PIN at the POS merchant

  • Keep the customer’s copy of your sales slips and check them against your statements

  • Do not let anyone else use your card and PIN

  • Do not choose obvious numbers for your PIN such as your ID Card Number or Date of Birth
  • Make sure your PIN is protected from view when you use the ATM or any other electronic payment terminal. If you think someone has seen it, change it